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Interactive Mind Mapping

Most people know something about brainstorming but they  don't always appreciate how it can fit systematically into an larger picture of 'communicating in groups'. This page contains four short articles which map out the bigger picture and give some hints for trainers on how to best organise and facilitate the process.

Helping people to better understand what they already know (an overview)  Brainstorming  Categorising  Linking

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Helping people to better understand what they already know

Any individual Care Worker in Highland Region might know one or two good playcare activities but different individuals will know of different activities.
bulletIf a list was made of all these activities it would help everybody to put more tools in their toolbox
bulletIf the activities were sorted into categories then individuals might realise that they had been missing out on a whole area of activities and/or they might be stimulated to think up some new types of activities for particular categories.
bulletIf linkages were made between the categories (ie those best suited for younger children and those for older ones etc) then the Care Worker would be better able to choose particular activities to match the needs of particular children.

Helping people to better understand what they already know is the mental equivalent of tidying up a playroom after a gang of kids has been in. There should be a place for everything and everything should be in its place. The process of designing the storage system for the playroom is the equivalent of what is called Interactive Mind Mapping. The following table maps the concept of Interactive Mind Mapping.

Interactive Mind Mapping

Brainstorming

Categorising

Linking

Make a list of items surrounding a 'seed' word

Group the items into categories and give the categories names

Describe how the categories link to each other

The map, however, describes the process in much too tidy a way. In real life the stages blend together (eg when a 'category' is brainstormed as an 'item') and there is much moving backwards and forwards (a process called iteration) eg having invented a new category you may be reminded of items that you did not think of earlier - no problem, add them: when you begin to map linkages you may realise that a category is missing - no problem, add it - and then maybe reshuffle the items and/or add new ones.

In the pure 'emergent' form of concept mapping a Trainer would act simply as a process facilitator ie she would not be interested in the content and structure of the eventual concept map. Her task would simply be to help organise the brainstorming, categorising and linking processes.

Sometimes the intention of the Trainer will be to have the trainees understand the structure of a pre-existing Concept Map eg Health and Safety regulations for Child Care facilities. In this case the same technique can be used but the trainer would play a more active role in ensuring that the categories and linkages which the class decides to use are the 'correct' ones. This need not be seen as cheating so long as the trainer is honest about what she is trying to do. Hopefully most regulations do in fact 'make sense' and it helps to promote understanding and ownership of them to have the trainees actively 'guess' what they are rather than being expected to passively absorb them.

In the second case the end product is known in advance and a hand-out can be prepared before the activity begins. In the first case the end product will remain a mystery until after the event and the task of preparing the handout can be delegated to one of the trainees.

Helping people to better understand what they already know (an overview)  Brainstorming  Categorising  Linking

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Brainstorming

The output from a brainstorm activity is a list of ideas related to a given seed word.

Results of a good brainstorm

Results of a bad brainstorm

A long list of unusual, thought-provoking and exciting ideas which represent many different points of view A short list of the same old ideas from a very narrow point of view.

Bad brainstorms are those which are locked into limited points of view. This can happen for various reasons:

Nature

age, sex, IQ

Nurture

social class, religion, language, rural/urban, level of education, experience of life and work, hobbies and interests, occupation

Mood & Motivation

happy/sad, relaxed/harassed, outgoing/shy, friendly or bossy chairperson and/or participants

Invitations

specialist group or mixed stakeholders; voluntary/compulsory

There is no single correct composition for a brainstorm group as it could be called for many different  purposes. But the general principle would be to make it as mixed as practicable so as to avoid getting trapped in a limited point of view.

There are many different ways to organise a brainstorm and the options are set out in the following table:

 

By post or Email

Pre-workshop activity or homework

At a workshop

Individual

1

2

3

Sub groups

4

5

6

Whole group

   

7

The most common way is Type 7 where the Trainer supplies the seed word, participants shout out ideas and somebody writes them on a flip chart. This has its uses but the table points to other ways of brainstorming and you are invited to think through what would be involved in situations 1 to 6.

A useful variation is to have individuals make a personal list (eg a minimum of three items) to share with a small group and then for the groups to report in plenary to generate a master list. This system has the advantage of forcing everyone to make a contribution.

Given that Brainstorming often leads on to Categorising it is useful to have individual ideas written on individual pieces of paper so that they can be sorted quite easily. Everyone in the room should be able to read what is written on the sheets so think about the size of the paper and the thickness of the felt pens that are to be used. Think also of how the pieces of paper are to be attached and reattached - drawing pins, sellotape, blu-tak, post-it sheets?

How to get plenty of good ideas

bulletAccept any idea that comes up without judging it in the initial stages - smile a lot!
bulletEncourage people to be different and exciting - make appreciative noises!
bulletMake it happen quickly so that people have gut reactions and thus liberate sub-conscious ideas
bulletIf none of that works try using prompts eg

 

How did they do it in the old days? If you were blind or deaf how would it be different?
How would old or young people see it? If you were a fly on the wall what would you see?
How would a macho male react? What if it was cats rather than people?
How is technology changing things? What if you had to do it without speaking?
How is it different in Nigg? What if Jesus (or Santa) was the boss?

Helping people to better understand what they already know (an overview)  Brainstorming  Categorising  Linking

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Categorising

The output from a categorising session is a list of generally acceptable categories which is shorter than the list of brainstorm items on which it is based.

Results of a good categorisation session

Results of a bad categorisation session

A short list of categories (less than 7*) about which all participants agree and whose usefulness is apparent to all A long list of categories which participants have not really agreed to and which has not helped to clarify the issue for most of the participants
* Few people can hold more than seven ideas in mind at the same time
Ideally the items from the brainstorm will have been written on separate sheets of paper. The task now is to shift these around so as to group them into categories and to give each category a name or label - this can be written on a different sheet of paper using a different colour.

JARGON BUSTING

If the mechanic says that your car has a problem with its 'electrical system'  this will not mean much to you unless you can unpack his jargon phrase - 'electrical system'.

It is important for people to have participated in drawing up the short list of categories and labels because they will then know the details which lie behind the jargon which eventually appears.

Categorising is best done as a sub group or whole group exercise because this will involve conversations about why items belong in particular categories ie people will have to think about the criteria (or characteristics) for putting items here rather than there. These conversations can lead to some healthy changes of mind (eg when two categories are merged into one or one is split into two etc).
If the trainer already knows what the 'correct' system of categories is then she should intervene at this stage to make sure that the groups are going in the 'correct' direction.

How to get a good set of categories

Some people and groups are better at seeing how items can be fitted into categories than others. If the categorisation session is not going well the trainer can jog it with broad categorisation prompts. These would obviously vary depending on the topic but the following prompts are applicable to most topics:

PROMPT

POSSIBILITIES

When does it happen? Past/present/future; day/night; summer/winter; weekday/weekend
Where does it happen? Indoor/outdoor; town/country; seaside/inland; safe/dangerous
What resources are involved? Buildings/equipment; budgeting/bookkeeping; staff development
Whose point of view? Old/young; male/female; special needs; staff/customers/regulators
What attitudes? Positive/negative; rational/emotional; old fashioned/ innovative

Helping people to better understand what they already know (an overview)  Brainstorming  Categorising  Linking

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Linking

The output from a linking session is a concept map showing how all the individual items and categories fit together to make up the 'big picture' ie everybody has a good grasp of the overall situation such that there are no loose pieces in the jigsaw; ie everybody is enlightened about the topic and will not thus be groping around in the dark.

Results of a good linking session

Results of a bad linking session

All participants feel that (a) they have a good understanding of the various parts of the issue/ topic/ system and of how they fit together and interact and (b) can see possibilities for improving the situation. Participants are still confused about the issue - possibly more confused than they were before. They still do not understand the issue/ topic/ system and cannot therefore see how it might be changed for the better.

So far we have items which have been grouped into categories. The task now is to draw a picture or map of how these are interrelated or linked. This involves arranging the categories in some kind of order and then drawing lines between them to show the linkages.

Given that you might be mapping issues, topics or systems which have physical, biological, psychological, sociological, administrative, financial, legal or whatever components, there is no single correct way of linking them but some common patterns with examples are listed below:

Principle

Example

Input/ process/ output Efficient & effective procedures? - Remember GIGO - garbage in, garbage out. If it's not broken don't fix it.
Before/ during/ after PIME - Plan, Implement, Monitor & Evaluate. Necessary sequences 'Can't do x till y is finished'. Who does what by when? Who checks?
Feedback loop - self regulation procedure Heating turns itself off when it is hot enough. Work well and get promoted. Be calm when others are excited.
Cause/ effect chain Multi-cause to single effect; single cause to multi-effect etc Beyond simple mindedness
Critical path Where is the weakest link in the chain? Rush hours - Fuses
Catalytic input - small input has large impact Counselling, staff training, better filing system, technology
Opportunity cost If we didn't do x what else could we spend the money on - value for money. A stitch in time saves nine. Deal with acorns not oak trees.
Boundaries & autonomy How does this particular system fit into larger systems - what can it change without asking permission from above?
Purpose & goal directedness The vision thing. The 'Why' question. What are the 'intentions' of the various actors? How are these harmonised?

When you move through brainstorming and categorising to linking you are going from the parts towards the whole ie you are systematically figuring out how the details fit into a bigger picture. Having eventually reached the big picture, however, you will find that (a) it is part of an even bigger picture and (b) that some of the categories and items no longer mean what they did before. This is not a problem - change them.

This going backwards and forwards between details and the big picture is the process which earlier we called 'iteration', and it is essential if thinking and organisations are to stay in touch with a changing world. It is never as clean cut as the models suggest but, in essence, the process of understanding the world goes from parts to whole and then from the whole back to the parts and so on - indefinitely. This is how life lives itself - this is evolution.

The good thing about being a human rather than a worm is that by taking thought you can direct evolution,

you can dream the future and then make it happen.

Go for it!

Helping people to better understand what they already know (an overview)  Brainstorming  Categorising  Linking